Premium Fleet Hire (PFH)
We take every
aspect of the services that we offer you very seriously. All our services are exclusively
tailored to give you peace of mind. We have several years experience in this
field. We take great pride in our business. The 'Premium' mentality is
something that we seek to bring to every aspect of our services."
Fleet Hire (PFH) has been in existence for over five years, being managed by a committed
team of hardcore professionals. PFH seeks to set itself as a value alternative
to the conventional private hire vehicle or taxi transport services. In a market
where reliability and class are not always easy to secure with assurance, we present
supreme professionalism, consistency and flawless service levels.
is something that is principal within the PFH business. It is one of the key
factors that set us apart from competitors. It begins with the superiority of
our fleet of premium class vehicles, which predominantly comprises the latest
and hottest low mileage BMW vehicles. We have a full range of vehicles to
satisfy every requirement from single passenger trips to larger variety events.
All of our vehicles are spotlessly maintained and available for viewing.
most important aspect of our service is the quality of our cautiously selected
and highly trained drivers and chauffeurs. We have a very selective recruitment
policy with all of our drivers, hand selected by our company directors.
Thereafter, we implement a mandatory training in service delivery and premium
standards to ensure a consistent high level of service delivery. All drivers
are uniformed in PFH shirt, jacket and tie, which is our standard dress code.
we operate 'mystery customer' checks to ensure that service delivery and excellence
is continually monitored. Cognisant of the nature of our business and often
high profile clientele, all of our drivers are duty-bound to sign comprehensive
confidentiality clauses in their contracts. Guaranteeing the safety and privacy
of all passengers is a very important characteristic of delivering our clients’
is fundamental; PFH drivers and chauffeurs are extremely experienced. They are
given details of their scheduled journeys well in advance so as to ensure
familiarity with the trips, routes and neighbourhood. We maintain a control
centre that is fully manned 24/7, 365 days a year. Our fleet is co-ordinated
using the latest fleet management technologies and every one of our vehicles or
drivers is equipped with satellite navigation systems to facilitate time
sensitisation, ensuring that clients arrive on time, all the time.