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Premium Fleet Hire (PFH)

We take every aspect of the services that we offer you very seriously. All our services are exclusively tailored to give you peace of mind. We have several years experience in this field. We take great pride in our business. The 'Premium' mentality is something that we seek to bring to every aspect of our services."

Premium Fleet Hire (PFH) has been in existence for over five years, being managed by a committed team of hardcore professionals. PFH seeks to set itself as a value alternative to the conventional private hire vehicle or taxi transport services. In a market where reliability and class are not always easy to secure with assurance, we present supreme professionalism, consistency and flawless service levels.

Supreme excellence is something that is principal within the PFH business. It is one of the key factors that set us apart from competitors. It begins with the superiority of our fleet of premium class vehicles, which predominantly comprises the latest and hottest low mileage BMW vehicles. We have a full range of vehicles to satisfy every requirement from single passenger trips to larger variety events. All of our vehicles are spotlessly maintained and available for viewing.

The other most important aspect of our service is the quality of our cautiously selected and highly trained drivers and chauffeurs. We have a very selective recruitment policy with all of our drivers, hand selected by our company directors. Thereafter, we implement a mandatory training in service delivery and premium standards to ensure a consistent high level of service delivery. All drivers are uniformed in PFH shirt, jacket and tie, which is our standard dress code.

Randomly we operate 'mystery customer' checks to ensure that service delivery and excellence is continually monitored. Cognisant of the nature of our business and often high profile clientele, all of our drivers are duty-bound to sign comprehensive confidentiality clauses in their contracts. Guaranteeing the safety and privacy of all passengers is a very important characteristic of delivering our clients’ requirements.

Consistency is fundamental; PFH drivers and chauffeurs are extremely experienced. They are given details of their scheduled journeys well in advance so as to ensure familiarity with the trips, routes and neighbourhood. We maintain a control centre that is fully manned 24/7, 365 days a year. Our fleet is co-ordinated using the latest fleet management technologies and every one of our vehicles or drivers is equipped with satellite navigation systems to facilitate time sensitisation, ensuring that clients arrive on time, all the time.

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